Delivery Information

Delivery Information

FREE UK Delivery - On ALL orders

Some of our jewellery bought from our web site are specially made when you order. As a result of this, please allow a possible 2 – 6 weeks from placing your order to receipt of your jewellery. 

International Delivery - Costs £12.00 per order. (Please contact us if you need more information)

Delivery information:

We use the Royal Mail tracked service to deliver our orders, this is very secure and will require someone to sign for your parcel. 

If you need to trace your parcel then please don’t hesitate to contact us for your tracking number.

You can e-mail me at info@strangeoflondon.com or call Matthew on +447834722191

Do also keep in touch on our Facebook page, or follow us on Twitter.

Returns:

• Contact us to let us know you would like to return an item.

• This can be done via email here.

• You have 14 days from receipt of your order to contact us to arrange a return of your purchase. The item must then be returned to us within 14 days from that point.

• Securely package your item/s in it's original box. 


Send your jewellery back to:

Strange of London LTD, UNIT 4, Delta Way, Thorpe Industrial Est. TW20 8RX, UK

• Return the item to us via a secure, trackable service. If you are in the UK, we recommend Royal Mail Special Delivery. 

• Strange of London Ltd. does not accept any responsibility for return postage costs, nor for any items lost, stolen or damaged in transit. These responsibilities are those of the customer.

Exchanges

Unfortunately, we don't exchange products. However, you can return an unwanted item to us for a full refund and place a new order for an alternative item.